Documentation
¶
Index ¶
- Constants
- Variables
- func RegisterCaseAttachmentServiceServer(s grpc.ServiceRegistrar, srv CaseAttachmentServiceServer)
- func RegisterCaseServiceServer(s grpc.ServiceRegistrar, srv CaseServiceServer)
- func RegisterCommentServiceServer(s grpc.ServiceRegistrar, srv CommentServiceServer)
- type Actor
- func (*Actor) Descriptor() ([]byte, []int)deprecated
- func (x *Actor) GetDisplayName() string
- func (x *Actor) GetEmail() stringdeprecated
- func (x *Actor) GetGoogleSupport() bool
- func (x *Actor) GetUsername() string
- func (*Actor) ProtoMessage()
- func (x *Actor) ProtoReflect() protoreflect.Message
- func (x *Actor) Reset()
- func (x *Actor) String() string
- type Attachment
- func (*Attachment) Descriptor() ([]byte, []int)deprecated
- func (x *Attachment) GetCreateTime() *timestamppb.Timestamp
- func (x *Attachment) GetCreator() *Actor
- func (x *Attachment) GetFilename() string
- func (x *Attachment) GetMimeType() string
- func (x *Attachment) GetName() string
- func (x *Attachment) GetSizeBytes() int64
- func (*Attachment) ProtoMessage()
- func (x *Attachment) ProtoReflect() protoreflect.Message
- func (x *Attachment) Reset()
- func (x *Attachment) String() string
- type Case
- func (*Case) Descriptor() ([]byte, []int)deprecated
- func (x *Case) GetClassification() *CaseClassification
- func (x *Case) GetContactEmail() string
- func (x *Case) GetCreateTime() *timestamppb.Timestamp
- func (x *Case) GetCreator() *Actor
- func (x *Case) GetDescription() string
- func (x *Case) GetDisplayName() string
- func (x *Case) GetEscalated() bool
- func (x *Case) GetLanguageCode() string
- func (x *Case) GetName() string
- func (x *Case) GetPriority() Case_Priority
- func (x *Case) GetState() Case_State
- func (x *Case) GetSubscriberEmailAddresses() []string
- func (x *Case) GetTestCase() bool
- func (x *Case) GetTimeZone() string
- func (x *Case) GetUpdateTime() *timestamppb.Timestamp
- func (*Case) ProtoMessage()
- func (x *Case) ProtoReflect() protoreflect.Message
- func (x *Case) Reset()
- func (x *Case) String() string
- type CaseAttachmentServiceClient
- type CaseAttachmentServiceServer
- type CaseClassification
- func (*CaseClassification) Descriptor() ([]byte, []int)deprecated
- func (x *CaseClassification) GetDisplayName() string
- func (x *CaseClassification) GetId() string
- func (*CaseClassification) ProtoMessage()
- func (x *CaseClassification) ProtoReflect() protoreflect.Message
- func (x *CaseClassification) Reset()
- func (x *CaseClassification) String() string
- type CaseServiceClient
- type CaseServiceServer
- type Case_Priority
- func (Case_Priority) Descriptor() protoreflect.EnumDescriptor
- func (x Case_Priority) Enum() *Case_Priority
- func (Case_Priority) EnumDescriptor() ([]byte, []int)deprecated
- func (x Case_Priority) Number() protoreflect.EnumNumber
- func (x Case_Priority) String() string
- func (Case_Priority) Type() protoreflect.EnumType
- type Case_State
- type CloseCaseRequest
- type Comment
- func (*Comment) Descriptor() ([]byte, []int)deprecated
- func (x *Comment) GetBody() string
- func (x *Comment) GetCreateTime() *timestamppb.Timestamp
- func (x *Comment) GetCreator() *Actor
- func (x *Comment) GetName() string
- func (x *Comment) GetPlainTextBody() stringdeprecated
- func (*Comment) ProtoMessage()
- func (x *Comment) ProtoReflect() protoreflect.Message
- func (x *Comment) Reset()
- func (x *Comment) String() string
- type CommentServiceClient
- type CommentServiceServer
- type CreateCaseRequest
- func (*CreateCaseRequest) Descriptor() ([]byte, []int)deprecated
- func (x *CreateCaseRequest) GetCase() *Case
- func (x *CreateCaseRequest) GetParent() string
- func (*CreateCaseRequest) ProtoMessage()
- func (x *CreateCaseRequest) ProtoReflect() protoreflect.Message
- func (x *CreateCaseRequest) Reset()
- func (x *CreateCaseRequest) String() string
- type CreateCommentRequest
- func (*CreateCommentRequest) Descriptor() ([]byte, []int)deprecated
- func (x *CreateCommentRequest) GetComment() *Comment
- func (x *CreateCommentRequest) GetParent() string
- func (*CreateCommentRequest) ProtoMessage()
- func (x *CreateCommentRequest) ProtoReflect() protoreflect.Message
- func (x *CreateCommentRequest) Reset()
- func (x *CreateCommentRequest) String() string
- type EscalateCaseRequest
- func (*EscalateCaseRequest) Descriptor() ([]byte, []int)deprecated
- func (x *EscalateCaseRequest) GetEscalation() *Escalation
- func (x *EscalateCaseRequest) GetName() string
- func (*EscalateCaseRequest) ProtoMessage()
- func (x *EscalateCaseRequest) ProtoReflect() protoreflect.Message
- func (x *EscalateCaseRequest) Reset()
- func (x *EscalateCaseRequest) String() string
- type Escalation
- func (*Escalation) Descriptor() ([]byte, []int)deprecated
- func (x *Escalation) GetJustification() string
- func (x *Escalation) GetReason() Escalation_Reason
- func (*Escalation) ProtoMessage()
- func (x *Escalation) ProtoReflect() protoreflect.Message
- func (x *Escalation) Reset()
- func (x *Escalation) String() string
- type Escalation_Reason
- func (Escalation_Reason) Descriptor() protoreflect.EnumDescriptor
- func (x Escalation_Reason) Enum() *Escalation_Reason
- func (Escalation_Reason) EnumDescriptor() ([]byte, []int)deprecated
- func (x Escalation_Reason) Number() protoreflect.EnumNumber
- func (x Escalation_Reason) String() string
- func (Escalation_Reason) Type() protoreflect.EnumType
- type GetCaseRequest
- type ListAttachmentsRequest
- func (*ListAttachmentsRequest) Descriptor() ([]byte, []int)deprecated
- func (x *ListAttachmentsRequest) GetPageSize() int32
- func (x *ListAttachmentsRequest) GetPageToken() string
- func (x *ListAttachmentsRequest) GetParent() string
- func (*ListAttachmentsRequest) ProtoMessage()
- func (x *ListAttachmentsRequest) ProtoReflect() protoreflect.Message
- func (x *ListAttachmentsRequest) Reset()
- func (x *ListAttachmentsRequest) String() string
- type ListAttachmentsResponse
- func (*ListAttachmentsResponse) Descriptor() ([]byte, []int)deprecated
- func (x *ListAttachmentsResponse) GetAttachments() []*Attachment
- func (x *ListAttachmentsResponse) GetNextPageToken() string
- func (*ListAttachmentsResponse) ProtoMessage()
- func (x *ListAttachmentsResponse) ProtoReflect() protoreflect.Message
- func (x *ListAttachmentsResponse) Reset()
- func (x *ListAttachmentsResponse) String() string
- type ListCasesRequest
- func (*ListCasesRequest) Descriptor() ([]byte, []int)deprecated
- func (x *ListCasesRequest) GetFilter() string
- func (x *ListCasesRequest) GetPageSize() int32
- func (x *ListCasesRequest) GetPageToken() string
- func (x *ListCasesRequest) GetParent() string
- func (*ListCasesRequest) ProtoMessage()
- func (x *ListCasesRequest) ProtoReflect() protoreflect.Message
- func (x *ListCasesRequest) Reset()
- func (x *ListCasesRequest) String() string
- type ListCasesResponse
- func (*ListCasesResponse) Descriptor() ([]byte, []int)deprecated
- func (x *ListCasesResponse) GetCases() []*Case
- func (x *ListCasesResponse) GetNextPageToken() string
- func (*ListCasesResponse) ProtoMessage()
- func (x *ListCasesResponse) ProtoReflect() protoreflect.Message
- func (x *ListCasesResponse) Reset()
- func (x *ListCasesResponse) String() string
- type ListCommentsRequest
- func (*ListCommentsRequest) Descriptor() ([]byte, []int)deprecated
- func (x *ListCommentsRequest) GetPageSize() int32
- func (x *ListCommentsRequest) GetPageToken() string
- func (x *ListCommentsRequest) GetParent() string
- func (*ListCommentsRequest) ProtoMessage()
- func (x *ListCommentsRequest) ProtoReflect() protoreflect.Message
- func (x *ListCommentsRequest) Reset()
- func (x *ListCommentsRequest) String() string
- type ListCommentsResponse
- func (*ListCommentsResponse) Descriptor() ([]byte, []int)deprecated
- func (x *ListCommentsResponse) GetComments() []*Comment
- func (x *ListCommentsResponse) GetNextPageToken() string
- func (*ListCommentsResponse) ProtoMessage()
- func (x *ListCommentsResponse) ProtoReflect() protoreflect.Message
- func (x *ListCommentsResponse) Reset()
- func (x *ListCommentsResponse) String() string
- type SearchCaseClassificationsRequest
- func (*SearchCaseClassificationsRequest) Descriptor() ([]byte, []int)deprecated
- func (x *SearchCaseClassificationsRequest) GetPageSize() int32
- func (x *SearchCaseClassificationsRequest) GetPageToken() string
- func (x *SearchCaseClassificationsRequest) GetQuery() string
- func (*SearchCaseClassificationsRequest) ProtoMessage()
- func (x *SearchCaseClassificationsRequest) ProtoReflect() protoreflect.Message
- func (x *SearchCaseClassificationsRequest) Reset()
- func (x *SearchCaseClassificationsRequest) String() string
- type SearchCaseClassificationsResponse
- func (*SearchCaseClassificationsResponse) Descriptor() ([]byte, []int)deprecated
- func (x *SearchCaseClassificationsResponse) GetCaseClassifications() []*CaseClassification
- func (x *SearchCaseClassificationsResponse) GetNextPageToken() string
- func (*SearchCaseClassificationsResponse) ProtoMessage()
- func (x *SearchCaseClassificationsResponse) ProtoReflect() protoreflect.Message
- func (x *SearchCaseClassificationsResponse) Reset()
- func (x *SearchCaseClassificationsResponse) String() string
- type SearchCasesRequest
- func (*SearchCasesRequest) Descriptor() ([]byte, []int)deprecated
- func (x *SearchCasesRequest) GetPageSize() int32
- func (x *SearchCasesRequest) GetPageToken() string
- func (x *SearchCasesRequest) GetParent() string
- func (x *SearchCasesRequest) GetQuery() string
- func (*SearchCasesRequest) ProtoMessage()
- func (x *SearchCasesRequest) ProtoReflect() protoreflect.Message
- func (x *SearchCasesRequest) Reset()
- func (x *SearchCasesRequest) String() string
- type SearchCasesResponse
- func (*SearchCasesResponse) Descriptor() ([]byte, []int)deprecated
- func (x *SearchCasesResponse) GetCases() []*Case
- func (x *SearchCasesResponse) GetNextPageToken() string
- func (*SearchCasesResponse) ProtoMessage()
- func (x *SearchCasesResponse) ProtoReflect() protoreflect.Message
- func (x *SearchCasesResponse) Reset()
- func (x *SearchCasesResponse) String() string
- type UnimplementedCaseAttachmentServiceServer
- type UnimplementedCaseServiceServer
- func (UnimplementedCaseServiceServer) CloseCase(context.Context, *CloseCaseRequest) (*Case, error)
- func (UnimplementedCaseServiceServer) CreateCase(context.Context, *CreateCaseRequest) (*Case, error)
- func (UnimplementedCaseServiceServer) EscalateCase(context.Context, *EscalateCaseRequest) (*Case, error)
- func (UnimplementedCaseServiceServer) GetCase(context.Context, *GetCaseRequest) (*Case, error)
- func (UnimplementedCaseServiceServer) ListCases(context.Context, *ListCasesRequest) (*ListCasesResponse, error)
- func (UnimplementedCaseServiceServer) SearchCaseClassifications(context.Context, *SearchCaseClassificationsRequest) (*SearchCaseClassificationsResponse, error)
- func (UnimplementedCaseServiceServer) SearchCases(context.Context, *SearchCasesRequest) (*SearchCasesResponse, error)
- func (UnimplementedCaseServiceServer) UpdateCase(context.Context, *UpdateCaseRequest) (*Case, error)
- type UnimplementedCommentServiceServer
- type UnsafeCaseAttachmentServiceServer
- type UnsafeCaseServiceServer
- type UnsafeCommentServiceServer
- type UpdateCaseRequest
- func (*UpdateCaseRequest) Descriptor() ([]byte, []int)deprecated
- func (x *UpdateCaseRequest) GetCase() *Case
- func (x *UpdateCaseRequest) GetUpdateMask() *fieldmaskpb.FieldMask
- func (*UpdateCaseRequest) ProtoMessage()
- func (x *UpdateCaseRequest) ProtoReflect() protoreflect.Message
- func (x *UpdateCaseRequest) Reset()
- func (x *UpdateCaseRequest) String() string
Constants ¶
const ( CaseService_GetCase_FullMethodName = "/google.cloud.support.v2.CaseService/GetCase" CaseService_ListCases_FullMethodName = "/google.cloud.support.v2.CaseService/ListCases" CaseService_SearchCases_FullMethodName = "/google.cloud.support.v2.CaseService/SearchCases" CaseService_CreateCase_FullMethodName = "/google.cloud.support.v2.CaseService/CreateCase" CaseService_UpdateCase_FullMethodName = "/google.cloud.support.v2.CaseService/UpdateCase" CaseService_EscalateCase_FullMethodName = "/google.cloud.support.v2.CaseService/EscalateCase" CaseService_CloseCase_FullMethodName = "/google.cloud.support.v2.CaseService/CloseCase" CaseService_SearchCaseClassifications_FullMethodName = "/google.cloud.support.v2.CaseService/SearchCaseClassifications" )
const ( CommentService_ListComments_FullMethodName = "/google.cloud.support.v2.CommentService/ListComments" CommentService_CreateComment_FullMethodName = "/google.cloud.support.v2.CommentService/CreateComment" )
const (
CaseAttachmentService_ListAttachments_FullMethodName = "/google.cloud.support.v2.CaseAttachmentService/ListAttachments"
)
Variables ¶
var ( Case_State_name = map[int32]string{ 0: "STATE_UNSPECIFIED", 1: "NEW", 2: "IN_PROGRESS_GOOGLE_SUPPORT", 3: "ACTION_REQUIRED", 4: "SOLUTION_PROVIDED", 5: "CLOSED", } Case_State_value = map[string]int32{ "STATE_UNSPECIFIED": 0, "NEW": 1, "IN_PROGRESS_GOOGLE_SUPPORT": 2, "ACTION_REQUIRED": 3, "SOLUTION_PROVIDED": 4, "CLOSED": 5, } )
Enum value maps for Case_State.
var ( Case_Priority_name = map[int32]string{ 0: "PRIORITY_UNSPECIFIED", 1: "P0", 2: "P1", 3: "P2", 4: "P3", 5: "P4", } Case_Priority_value = map[string]int32{ "PRIORITY_UNSPECIFIED": 0, "P0": 1, "P1": 2, "P2": 3, "P3": 4, "P4": 5, } )
Enum value maps for Case_Priority.
var ( Escalation_Reason_name = map[int32]string{ 0: "REASON_UNSPECIFIED", 1: "RESOLUTION_TIME", 2: "TECHNICAL_EXPERTISE", 3: "BUSINESS_IMPACT", } Escalation_Reason_value = map[string]int32{ "REASON_UNSPECIFIED": 0, "RESOLUTION_TIME": 1, "TECHNICAL_EXPERTISE": 2, "BUSINESS_IMPACT": 3, } )
Enum value maps for Escalation_Reason.
var CaseAttachmentService_ServiceDesc = grpc.ServiceDesc{ ServiceName: "google.cloud.support.v2.CaseAttachmentService", HandlerType: (*CaseAttachmentServiceServer)(nil), Methods: []grpc.MethodDesc{ { MethodName: "ListAttachments", Handler: _CaseAttachmentService_ListAttachments_Handler, }, }, Streams: []grpc.StreamDesc{}, Metadata: "google/cloud/support/v2/attachment_service.proto", }
CaseAttachmentService_ServiceDesc is the grpc.ServiceDesc for CaseAttachmentService service. It's only intended for direct use with grpc.RegisterService, and not to be introspected or modified (even as a copy)
var CaseService_ServiceDesc = grpc.ServiceDesc{ ServiceName: "google.cloud.support.v2.CaseService", HandlerType: (*CaseServiceServer)(nil), Methods: []grpc.MethodDesc{ { MethodName: "GetCase", Handler: _CaseService_GetCase_Handler, }, { MethodName: "ListCases", Handler: _CaseService_ListCases_Handler, }, { MethodName: "SearchCases", Handler: _CaseService_SearchCases_Handler, }, { MethodName: "CreateCase", Handler: _CaseService_CreateCase_Handler, }, { MethodName: "UpdateCase", Handler: _CaseService_UpdateCase_Handler, }, { MethodName: "EscalateCase", Handler: _CaseService_EscalateCase_Handler, }, { MethodName: "CloseCase", Handler: _CaseService_CloseCase_Handler, }, { MethodName: "SearchCaseClassifications", Handler: _CaseService_SearchCaseClassifications_Handler, }, }, Streams: []grpc.StreamDesc{}, Metadata: "google/cloud/support/v2/case_service.proto", }
CaseService_ServiceDesc is the grpc.ServiceDesc for CaseService service. It's only intended for direct use with grpc.RegisterService, and not to be introspected or modified (even as a copy)
var CommentService_ServiceDesc = grpc.ServiceDesc{ ServiceName: "google.cloud.support.v2.CommentService", HandlerType: (*CommentServiceServer)(nil), Methods: []grpc.MethodDesc{ { MethodName: "ListComments", Handler: _CommentService_ListComments_Handler, }, { MethodName: "CreateComment", Handler: _CommentService_CreateComment_Handler, }, }, Streams: []grpc.StreamDesc{}, Metadata: "google/cloud/support/v2/comment_service.proto", }
CommentService_ServiceDesc is the grpc.ServiceDesc for CommentService service. It's only intended for direct use with grpc.RegisterService, and not to be introspected or modified (even as a copy)
var File_google_cloud_support_v2_actor_proto protoreflect.FileDescriptor
var File_google_cloud_support_v2_attachment_proto protoreflect.FileDescriptor
var File_google_cloud_support_v2_attachment_service_proto protoreflect.FileDescriptor
var File_google_cloud_support_v2_case_proto protoreflect.FileDescriptor
var File_google_cloud_support_v2_case_service_proto protoreflect.FileDescriptor
var File_google_cloud_support_v2_comment_proto protoreflect.FileDescriptor
var File_google_cloud_support_v2_comment_service_proto protoreflect.FileDescriptor
var File_google_cloud_support_v2_escalation_proto protoreflect.FileDescriptor
Functions ¶
func RegisterCaseAttachmentServiceServer ¶
func RegisterCaseAttachmentServiceServer(s grpc.ServiceRegistrar, srv CaseAttachmentServiceServer)
func RegisterCaseServiceServer ¶
func RegisterCaseServiceServer(s grpc.ServiceRegistrar, srv CaseServiceServer)
func RegisterCommentServiceServer ¶
func RegisterCommentServiceServer(s grpc.ServiceRegistrar, srv CommentServiceServer)
Types ¶
type Actor ¶
type Actor struct {
// The name to display for the actor. If not provided, it is inferred from
// credentials supplied during case creation. When an email is provided, a
// display name must also be provided. This will be obfuscated if the user
// is a Google Support agent.
DisplayName string `protobuf:"bytes,1,opt,name=display_name,json=displayName,proto3" json:"display_name,omitempty"`
// The email address of the actor. If not provided, it is inferred from the
// credentials supplied during case creation. When a name is provided, an
// email must also be provided. If the user is a Google Support agent, this is
// obfuscated.
//
// This field is deprecated. Use `username` instead.
//
// Deprecated: Marked as deprecated in google/cloud/support/v2/actor.proto.
Email string `protobuf:"bytes,2,opt,name=email,proto3" json:"email,omitempty"`
// Output only. Whether the actor is a Google support actor.
GoogleSupport bool `protobuf:"varint,4,opt,name=google_support,json=googleSupport,proto3" json:"google_support,omitempty"`
// Output only. The username of the actor. It may look like an email or other
// format provided by the identity provider. If not provided, it is inferred
// from the credentials supplied. When a name is provided, a username must
// also be provided. If the user is a Google Support agent, this will not be
// set.
Username string `protobuf:"bytes,5,opt,name=username,proto3" json:"username,omitempty"`
// contains filtered or unexported fields
}
An Actor represents an entity that performed an action. For example, an actor could be a user who posted a comment on a support case, a user who uploaded an attachment, or a service account that created a support case.
func (*Actor) Descriptor
deprecated
func (*Actor) GetDisplayName ¶
func (*Actor) GetGoogleSupport ¶
func (*Actor) GetUsername ¶ added in v1.2.0
func (*Actor) ProtoMessage ¶
func (*Actor) ProtoMessage()
func (*Actor) ProtoReflect ¶
func (x *Actor) ProtoReflect() protoreflect.Message
type Attachment ¶
type Attachment struct {
// Output only. Identifier. The resource name of the attachment.
Name string `protobuf:"bytes,1,opt,name=name,proto3" json:"name,omitempty"`
// Output only. The time at which the attachment was created.
CreateTime *timestamppb.Timestamp `protobuf:"bytes,2,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`
// Output only. The user who uploaded the attachment. Note, the name and email
// will be obfuscated if the attachment was uploaded by Google support.
Creator *Actor `protobuf:"bytes,3,opt,name=creator,proto3" json:"creator,omitempty"`
// The filename of the attachment (e.g. `"graph.jpg"`).
Filename string `protobuf:"bytes,4,opt,name=filename,proto3" json:"filename,omitempty"`
// Output only. The MIME type of the attachment (e.g. text/plain).
MimeType string `protobuf:"bytes,5,opt,name=mime_type,json=mimeType,proto3" json:"mime_type,omitempty"`
// Output only. The size of the attachment in bytes.
SizeBytes int64 `protobuf:"varint,6,opt,name=size_bytes,json=sizeBytes,proto3" json:"size_bytes,omitempty"`
// contains filtered or unexported fields
}
An Attachment contains metadata about a file that was uploaded to a case - it is NOT a file itself. That being said, the name of an Attachment object can be used to download its accompanying file through the `media.download` endpoint.
While attachments can be uploaded in the console at the same time as a comment, they're associated on a "case" level, not a "comment" level.
func (*Attachment) Descriptor
deprecated
func (*Attachment) Descriptor() ([]byte, []int)
Deprecated: Use Attachment.ProtoReflect.Descriptor instead.
func (*Attachment) GetCreateTime ¶
func (x *Attachment) GetCreateTime() *timestamppb.Timestamp
func (*Attachment) GetCreator ¶
func (x *Attachment) GetCreator() *Actor
func (*Attachment) GetFilename ¶
func (x *Attachment) GetFilename() string
func (*Attachment) GetMimeType ¶
func (x *Attachment) GetMimeType() string
func (*Attachment) GetName ¶
func (x *Attachment) GetName() string
func (*Attachment) GetSizeBytes ¶
func (x *Attachment) GetSizeBytes() int64
func (*Attachment) ProtoMessage ¶
func (*Attachment) ProtoMessage()
func (*Attachment) ProtoReflect ¶
func (x *Attachment) ProtoReflect() protoreflect.Message
func (*Attachment) Reset ¶
func (x *Attachment) Reset()
func (*Attachment) String ¶
func (x *Attachment) String() string
type Case ¶
type Case struct {
// Identifier. The resource name for the case.
Name string `protobuf:"bytes,1,opt,name=name,proto3" json:"name,omitempty"`
// The short summary of the issue reported in this case.
DisplayName string `protobuf:"bytes,2,opt,name=display_name,json=displayName,proto3" json:"display_name,omitempty"`
// A broad description of the issue.
Description string `protobuf:"bytes,3,opt,name=description,proto3" json:"description,omitempty"`
// The issue classification applicable to this case.
Classification *CaseClassification `protobuf:"bytes,4,opt,name=classification,proto3" json:"classification,omitempty"`
// The timezone of the user who created the support case.
// It should be in a format IANA recognizes: https://www.iana.org/time-zones.
// There is no additional validation done by the API.
TimeZone string `protobuf:"bytes,8,opt,name=time_zone,json=timeZone,proto3" json:"time_zone,omitempty"`
// The email addresses to receive updates on this case.
SubscriberEmailAddresses []string `` /* 135-byte string literal not displayed */
// Output only. The current status of the support case.
State Case_State `protobuf:"varint,12,opt,name=state,proto3,enum=google.cloud.support.v2.Case_State" json:"state,omitempty"`
// Output only. The time this case was created.
CreateTime *timestamppb.Timestamp `protobuf:"bytes,13,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`
// Output only. The time this case was last updated.
UpdateTime *timestamppb.Timestamp `protobuf:"bytes,14,opt,name=update_time,json=updateTime,proto3" json:"update_time,omitempty"`
// The user who created the case.
//
// Note: The name and email will be obfuscated if the case was created by
// Google Support.
Creator *Actor `protobuf:"bytes,15,opt,name=creator,proto3" json:"creator,omitempty"`
// A user-supplied email address to send case update notifications for. This
// should only be used in BYOID flows, where we cannot infer the user's email
// address directly from their EUCs.
ContactEmail string `protobuf:"bytes,35,opt,name=contact_email,json=contactEmail,proto3" json:"contact_email,omitempty"`
// Whether the case is currently escalated.
Escalated bool `protobuf:"varint,17,opt,name=escalated,proto3" json:"escalated,omitempty"`
// Whether this case was created for internal API testing and should not be
// acted on by the support team.
TestCase bool `protobuf:"varint,19,opt,name=test_case,json=testCase,proto3" json:"test_case,omitempty"`
// The language the user has requested to receive support in. This should be a
// BCP 47 language code (e.g., `"en"`, `"zh-CN"`, `"zh-TW"`, `"ja"`, `"ko"`).
// If no language or an unsupported language is specified, this field defaults
// to English (en).
//
// Language selection during case creation may affect your available support
// options. For a list of supported languages and their support working hours,
// see: https://cloud.google.com/support/docs/language-working-hours
LanguageCode string `protobuf:"bytes,23,opt,name=language_code,json=languageCode,proto3" json:"language_code,omitempty"`
// The priority of this case.
Priority Case_Priority `protobuf:"varint,32,opt,name=priority,proto3,enum=google.cloud.support.v2.Case_Priority" json:"priority,omitempty"`
// contains filtered or unexported fields
}
A Case is an object that contains the details of a support case. It contains fields for the time it was created, its priority, its classification, and more. Cases can also have comments and attachments that get added over time.
A case is parented by a Google Cloud organization or project.
Organizations are identified by a number, so the name of a case parented by an organization would look like this:
``` organizations/123/cases/456 ```
Projects have two unique identifiers, an ID and a number, and they look like this:
``` projects/abc/cases/456 ```
``` projects/123/cases/456 ```
You can use either of them when calling the API. To learn more about project identifiers, see [AIP-2510](https://google.aip.dev/cloud/2510).
func (*Case) Descriptor
deprecated
func (*Case) GetClassification ¶
func (x *Case) GetClassification() *CaseClassification
func (*Case) GetContactEmail ¶
func (*Case) GetCreateTime ¶
func (x *Case) GetCreateTime() *timestamppb.Timestamp
func (*Case) GetCreator ¶
func (*Case) GetDescription ¶
func (*Case) GetDisplayName ¶
func (*Case) GetEscalated ¶
func (*Case) GetLanguageCode ¶
func (*Case) GetPriority ¶
func (x *Case) GetPriority() Case_Priority
func (*Case) GetState ¶
func (x *Case) GetState() Case_State
func (*Case) GetSubscriberEmailAddresses ¶
func (*Case) GetTestCase ¶
func (*Case) GetTimeZone ¶
func (*Case) GetUpdateTime ¶
func (x *Case) GetUpdateTime() *timestamppb.Timestamp
func (*Case) ProtoMessage ¶
func (*Case) ProtoMessage()
func (*Case) ProtoReflect ¶
func (x *Case) ProtoReflect() protoreflect.Message
type CaseAttachmentServiceClient ¶
type CaseAttachmentServiceClient interface {
// List all the attachments associated with a support case.
ListAttachments(ctx context.Context, in *ListAttachmentsRequest, opts ...grpc.CallOption) (*ListAttachmentsResponse, error)
}
CaseAttachmentServiceClient is the client API for CaseAttachmentService service.
For semantics around ctx use and closing/ending streaming RPCs, please refer to https://pkg.go.dev/google.golang.org/grpc/?tab=doc#ClientConn.NewStream.
func NewCaseAttachmentServiceClient ¶
func NewCaseAttachmentServiceClient(cc grpc.ClientConnInterface) CaseAttachmentServiceClient
type CaseAttachmentServiceServer ¶
type CaseAttachmentServiceServer interface {
// List all the attachments associated with a support case.
ListAttachments(context.Context, *ListAttachmentsRequest) (*ListAttachmentsResponse, error)
}
CaseAttachmentServiceServer is the server API for CaseAttachmentService service. All implementations should embed UnimplementedCaseAttachmentServiceServer for forward compatibility
type CaseClassification ¶
type CaseClassification struct {
// The unique ID for a classification. Must be specified for case creation.
//
// To retrieve valid classification IDs for case creation, use
// `caseClassifications.search`.
//
// Classification IDs returned by `caseClassifications.search` are guaranteed
// to be valid for at least 6 months. If a given classification is
// deactiveated, it will immediately stop being returned. After 6 months,
// `case.create` requests using the classification ID will fail.
Id string `protobuf:"bytes,3,opt,name=id,proto3" json:"id,omitempty"`
// A display name for the classification.
//
// The display name is not static and can change. To uniquely and consistently
// identify classifications, use the `CaseClassification.id` field.
DisplayName string `protobuf:"bytes,4,opt,name=display_name,json=displayName,proto3" json:"display_name,omitempty"`
// contains filtered or unexported fields
}
A Case Classification represents the topic that a case is about. It's very important to use accurate classifications, because they're used to route your cases to specialists who can help you.
A classification always has an ID that is its unique identifier. A valid ID is required when creating a case.
func (*CaseClassification) Descriptor
deprecated
func (*CaseClassification) Descriptor() ([]byte, []int)
Deprecated: Use CaseClassification.ProtoReflect.Descriptor instead.
func (*CaseClassification) GetDisplayName ¶
func (x *CaseClassification) GetDisplayName() string
func (*CaseClassification) GetId ¶
func (x *CaseClassification) GetId() string
func (*CaseClassification) ProtoMessage ¶
func (*CaseClassification) ProtoMessage()
func (*CaseClassification) ProtoReflect ¶
func (x *CaseClassification) ProtoReflect() protoreflect.Message
func (*CaseClassification) Reset ¶
func (x *CaseClassification) Reset()
func (*CaseClassification) String ¶
func (x *CaseClassification) String() string
type CaseServiceClient ¶
type CaseServiceClient interface {
// Retrieve a case.
GetCase(ctx context.Context, in *GetCaseRequest, opts ...grpc.CallOption) (*Case, error)
// Retrieve all cases under a parent, but not its children.
//
// For example, listing cases under an organization only returns the cases
// that are directly parented by that organization. To retrieve cases
// under an organization and its projects, use `cases.search`.
ListCases(ctx context.Context, in *ListCasesRequest, opts ...grpc.CallOption) (*ListCasesResponse, error)
// Search for cases using a query.
SearchCases(ctx context.Context, in *SearchCasesRequest, opts ...grpc.CallOption) (*SearchCasesResponse, error)
// Create a new case and associate it with a parent.
//
// It must have the following fields set: `display_name`, `description`,
// `classification`, and `priority`. If you're just testing the API and don't
// want to route your case to an agent, set `testCase=true`.
CreateCase(ctx context.Context, in *CreateCaseRequest, opts ...grpc.CallOption) (*Case, error)
// Update a case. Only some fields can be updated.
UpdateCase(ctx context.Context, in *UpdateCaseRequest, opts ...grpc.CallOption) (*Case, error)
// Escalate a case, starting the Google Cloud Support escalation management
// process.
//
// This operation is only available for some support services. Go to
// https://cloud.google.com/support and look for 'Technical support
// escalations' in the feature list to find out which ones let you
// do that.
EscalateCase(ctx context.Context, in *EscalateCaseRequest, opts ...grpc.CallOption) (*Case, error)
// Close a case.
CloseCase(ctx context.Context, in *CloseCaseRequest, opts ...grpc.CallOption) (*Case, error)
// Retrieve valid classifications to use when creating a support case.
//
// Classifications are hierarchical. Each classification is a string
// containing all levels of the hierarchy separated by `" > "`. For example,
// `"Technical Issue > Compute > Compute Engine"`.
//
// Classification IDs returned by this endpoint are valid for at least six
// months. When a classification is deactivated, this endpoint immediately
// stops returning it. After six months, `case.create` requests using the
// classification will fail.
SearchCaseClassifications(ctx context.Context, in *SearchCaseClassificationsRequest, opts ...grpc.CallOption) (*SearchCaseClassificationsResponse, error)
}
CaseServiceClient is the client API for CaseService service.
For semantics around ctx use and closing/ending streaming RPCs, please refer to https://pkg.go.dev/google.golang.org/grpc/?tab=doc#ClientConn.NewStream.
func NewCaseServiceClient ¶
func NewCaseServiceClient(cc grpc.ClientConnInterface) CaseServiceClient
type CaseServiceServer ¶
type CaseServiceServer interface {
// Retrieve a case.
GetCase(context.Context, *GetCaseRequest) (*Case, error)
// Retrieve all cases under a parent, but not its children.
//
// For example, listing cases under an organization only returns the cases
// that are directly parented by that organization. To retrieve cases
// under an organization and its projects, use `cases.search`.
ListCases(context.Context, *ListCasesRequest) (*ListCasesResponse, error)
// Search for cases using a query.
SearchCases(context.Context, *SearchCasesRequest) (*SearchCasesResponse, error)
// Create a new case and associate it with a parent.
//
// It must have the following fields set: `display_name`, `description`,
// `classification`, and `priority`. If you're just testing the API and don't
// want to route your case to an agent, set `testCase=true`.
CreateCase(context.Context, *CreateCaseRequest) (*Case, error)
// Update a case. Only some fields can be updated.
UpdateCase(context.Context, *UpdateCaseRequest) (*Case, error)
// Escalate a case, starting the Google Cloud Support escalation management
// process.
//
// This operation is only available for some support services. Go to
// https://cloud.google.com/support and look for 'Technical support
// escalations' in the feature list to find out which ones let you
// do that.
EscalateCase(context.Context, *EscalateCaseRequest) (*Case, error)
// Close a case.
CloseCase(context.Context, *CloseCaseRequest) (*Case, error)
// Retrieve valid classifications to use when creating a support case.
//
// Classifications are hierarchical. Each classification is a string
// containing all levels of the hierarchy separated by `" > "`. For example,
// `"Technical Issue > Compute > Compute Engine"`.
//
// Classification IDs returned by this endpoint are valid for at least six
// months. When a classification is deactivated, this endpoint immediately
// stops returning it. After six months, `case.create` requests using the
// classification will fail.
SearchCaseClassifications(context.Context, *SearchCaseClassificationsRequest) (*SearchCaseClassificationsResponse, error)
}
CaseServiceServer is the server API for CaseService service. All implementations should embed UnimplementedCaseServiceServer for forward compatibility
type Case_Priority ¶
type Case_Priority int32
The case Priority. P0 is most urgent and P4 the least.
const ( // Priority is undefined or has not been set yet. Case_PRIORITY_UNSPECIFIED Case_Priority = 0 // Extreme impact on a production service. Service is hard down. Case_P0 Case_Priority = 1 // Critical impact on a production service. Service is currently unusable. Case_P1 Case_Priority = 2 // Severe impact on a production service. Service is usable but greatly // impaired. Case_P2 Case_Priority = 3 // Medium impact on a production service. Service is available, but // moderately impaired. Case_P3 Case_Priority = 4 // General questions or minor issues. Production service is fully // available. Case_P4 Case_Priority = 5 )
func (Case_Priority) Descriptor ¶
func (Case_Priority) Descriptor() protoreflect.EnumDescriptor
func (Case_Priority) Enum ¶
func (x Case_Priority) Enum() *Case_Priority
func (Case_Priority) EnumDescriptor
deprecated
func (Case_Priority) EnumDescriptor() ([]byte, []int)
Deprecated: Use Case_Priority.Descriptor instead.
func (Case_Priority) Number ¶
func (x Case_Priority) Number() protoreflect.EnumNumber
func (Case_Priority) String ¶
func (x Case_Priority) String() string
func (Case_Priority) Type ¶
func (Case_Priority) Type() protoreflect.EnumType
type Case_State ¶
type Case_State int32
The status of a support case.
const ( // Case is in an unknown state. Case_STATE_UNSPECIFIED Case_State = 0 // The case has been created but no one is assigned to work on it yet. Case_NEW Case_State = 1 // The case is currently being handled by Google support. Case_IN_PROGRESS_GOOGLE_SUPPORT Case_State = 2 // Google is waiting for a response. Case_ACTION_REQUIRED Case_State = 3 // A solution has been offered for the case, but it isn't yet closed. Case_SOLUTION_PROVIDED Case_State = 4 // The case has been resolved. Case_CLOSED Case_State = 5 )
func (Case_State) Descriptor ¶
func (Case_State) Descriptor() protoreflect.EnumDescriptor
func (Case_State) Enum ¶
func (x Case_State) Enum() *Case_State
func (Case_State) EnumDescriptor
deprecated
func (Case_State) EnumDescriptor() ([]byte, []int)
Deprecated: Use Case_State.Descriptor instead.
func (Case_State) Number ¶
func (x Case_State) Number() protoreflect.EnumNumber
func (Case_State) String ¶
func (x Case_State) String() string
func (Case_State) Type ¶
func (Case_State) Type() protoreflect.EnumType
type CloseCaseRequest ¶
type CloseCaseRequest struct {
// Required. The name of the case to close.
Name string `protobuf:"bytes,1,opt,name=name,proto3" json:"name,omitempty"`
// contains filtered or unexported fields
}
The request message for the CloseCase endpoint.
func (*CloseCaseRequest) Descriptor
deprecated
func (*CloseCaseRequest) Descriptor() ([]byte, []int)
Deprecated: Use CloseCaseRequest.ProtoReflect.Descriptor instead.
func (*CloseCaseRequest) GetName ¶
func (x *CloseCaseRequest) GetName() string
func (*CloseCaseRequest) ProtoMessage ¶
func (*CloseCaseRequest) ProtoMessage()
func (*CloseCaseRequest) ProtoReflect ¶
func (x *CloseCaseRequest) ProtoReflect() protoreflect.Message
func (*CloseCaseRequest) Reset ¶
func (x *CloseCaseRequest) Reset()
func (*CloseCaseRequest) String ¶
func (x *CloseCaseRequest) String() string
type Comment ¶
type Comment struct {
// Output only. Identifier. The resource name of the comment.
Name string `protobuf:"bytes,1,opt,name=name,proto3" json:"name,omitempty"`
// Output only. The time when the comment was created.
CreateTime *timestamppb.Timestamp `protobuf:"bytes,2,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`
// Output only. The user or Google Support agent who created the comment.
Creator *Actor `protobuf:"bytes,3,opt,name=creator,proto3" json:"creator,omitempty"`
// The full comment body.
//
// Maximum of 12800 characters.
Body string `protobuf:"bytes,4,opt,name=body,proto3" json:"body,omitempty"`
// Output only. DEPRECATED. DO NOT USE.
//
// A duplicate of the `body` field.
//
// This field is only present for legacy reasons.
//
// Deprecated: Marked as deprecated in google/cloud/support/v2/comment.proto.
PlainTextBody string `protobuf:"bytes,5,opt,name=plain_text_body,json=plainTextBody,proto3" json:"plain_text_body,omitempty"`
// contains filtered or unexported fields
}
A comment associated with a support case.
Case comments are the primary way for Google Support to communicate with a user who has opened a case. When a user responds to Google Support, the user's responses also appear as comments.
func (*Comment) Descriptor
deprecated
func (*Comment) GetCreateTime ¶
func (x *Comment) GetCreateTime() *timestamppb.Timestamp
func (*Comment) GetCreator ¶
func (*Comment) GetPlainTextBody
deprecated
func (*Comment) ProtoMessage ¶
func (*Comment) ProtoMessage()
func (*Comment) ProtoReflect ¶
func (x *Comment) ProtoReflect() protoreflect.Message
type CommentServiceClient ¶
type CommentServiceClient interface {
// List all the comments associated with a case.
ListComments(ctx context.Context, in *ListCommentsRequest, opts ...grpc.CallOption) (*ListCommentsResponse, error)
// Add a new comment to a case.
//
// The comment must have the following fields set: `body`.
CreateComment(ctx context.Context, in *CreateCommentRequest, opts ...grpc.CallOption) (*Comment, error)
}
CommentServiceClient is the client API for CommentService service.
For semantics around ctx use and closing/ending streaming RPCs, please refer to https://pkg.go.dev/google.golang.org/grpc/?tab=doc#ClientConn.NewStream.
func NewCommentServiceClient ¶
func NewCommentServiceClient(cc grpc.ClientConnInterface) CommentServiceClient
type CommentServiceServer ¶
type CommentServiceServer interface {
// List all the comments associated with a case.
ListComments(context.Context, *ListCommentsRequest) (*ListCommentsResponse, error)
// Add a new comment to a case.
//
// The comment must have the following fields set: `body`.
CreateComment(context.Context, *CreateCommentRequest) (*Comment, error)
}
CommentServiceServer is the server API for CommentService service. All implementations should embed UnimplementedCommentServiceServer for forward compatibility
type CreateCaseRequest ¶
type CreateCaseRequest struct {
// Required. The name of the parent under which the case should be created.
Parent string `protobuf:"bytes,1,opt,name=parent,proto3" json:"parent,omitempty"`
// Required. The case to be created.
Case *Case `protobuf:"bytes,2,opt,name=case,proto3" json:"case,omitempty"`
// contains filtered or unexported fields
}
The request message for the CreateCase endpoint.
func (*CreateCaseRequest) Descriptor
deprecated
func (*CreateCaseRequest) Descriptor() ([]byte, []int)
Deprecated: Use CreateCaseRequest.ProtoReflect.Descriptor instead.
func (*CreateCaseRequest) GetCase ¶
func (x *CreateCaseRequest) GetCase() *Case
func (*CreateCaseRequest) GetParent ¶
func (x *CreateCaseRequest) GetParent() string
func (*CreateCaseRequest) ProtoMessage ¶
func (*CreateCaseRequest) ProtoMessage()
func (*CreateCaseRequest) ProtoReflect ¶
func (x *CreateCaseRequest) ProtoReflect() protoreflect.Message
func (*CreateCaseRequest) Reset ¶
func (x *CreateCaseRequest) Reset()
func (*CreateCaseRequest) String ¶
func (x *CreateCaseRequest) String() string
type CreateCommentRequest ¶
type CreateCommentRequest struct {
// Required. The name of the case to which the comment should be added.
Parent string `protobuf:"bytes,1,opt,name=parent,proto3" json:"parent,omitempty"`
// Required. The comment to be added.
Comment *Comment `protobuf:"bytes,2,opt,name=comment,proto3" json:"comment,omitempty"`
// contains filtered or unexported fields
}
The request message for the CreateComment endpoint.
func (*CreateCommentRequest) Descriptor
deprecated
func (*CreateCommentRequest) Descriptor() ([]byte, []int)
Deprecated: Use CreateCommentRequest.ProtoReflect.Descriptor instead.
func (*CreateCommentRequest) GetComment ¶
func (x *CreateCommentRequest) GetComment() *Comment
func (*CreateCommentRequest) GetParent ¶
func (x *CreateCommentRequest) GetParent() string
func (*CreateCommentRequest) ProtoMessage ¶
func (*CreateCommentRequest) ProtoMessage()
func (*CreateCommentRequest) ProtoReflect ¶
func (x *CreateCommentRequest) ProtoReflect() protoreflect.Message
func (*CreateCommentRequest) Reset ¶
func (x *CreateCommentRequest) Reset()
func (*CreateCommentRequest) String ¶
func (x *CreateCommentRequest) String() string
type EscalateCaseRequest ¶
type EscalateCaseRequest struct {
// Required. The name of the case to be escalated.
Name string `protobuf:"bytes,1,opt,name=name,proto3" json:"name,omitempty"`
// The escalation information to be sent with the escalation request.
Escalation *Escalation `protobuf:"bytes,2,opt,name=escalation,proto3" json:"escalation,omitempty"`
// contains filtered or unexported fields
}
The request message for the EscalateCase endpoint.
func (*EscalateCaseRequest) Descriptor
deprecated
func (*EscalateCaseRequest) Descriptor() ([]byte, []int)
Deprecated: Use EscalateCaseRequest.ProtoReflect.Descriptor instead.
func (*EscalateCaseRequest) GetEscalation ¶
func (x *EscalateCaseRequest) GetEscalation() *Escalation
func (*EscalateCaseRequest) GetName ¶
func (x *EscalateCaseRequest) GetName() string
func (*EscalateCaseRequest) ProtoMessage ¶
func (*EscalateCaseRequest) ProtoMessage()
func (*EscalateCaseRequest) ProtoReflect ¶
func (x *EscalateCaseRequest) ProtoReflect() protoreflect.Message
func (*EscalateCaseRequest) Reset ¶
func (x *EscalateCaseRequest) Reset()
func (*EscalateCaseRequest) String ¶
func (x *EscalateCaseRequest) String() string
type Escalation ¶
type Escalation struct {
// Required. The reason why the Case is being escalated.
Reason Escalation_Reason `protobuf:"varint,4,opt,name=reason,proto3,enum=google.cloud.support.v2.Escalation_Reason" json:"reason,omitempty"`
// Required. A free text description to accompany the `reason` field above.
// Provides additional context on why the case is being escalated.
Justification string `protobuf:"bytes,5,opt,name=justification,proto3" json:"justification,omitempty"`
// contains filtered or unexported fields
}
An escalation of a support case.
func (*Escalation) Descriptor
deprecated
func (*Escalation) Descriptor() ([]byte, []int)
Deprecated: Use Escalation.ProtoReflect.Descriptor instead.
func (*Escalation) GetJustification ¶
func (x *Escalation) GetJustification() string
func (*Escalation) GetReason ¶
func (x *Escalation) GetReason() Escalation_Reason
func (*Escalation) ProtoMessage ¶
func (*Escalation) ProtoMessage()
func (*Escalation) ProtoReflect ¶
func (x *Escalation) ProtoReflect() protoreflect.Message
func (*Escalation) Reset ¶
func (x *Escalation) Reset()
func (*Escalation) String ¶
func (x *Escalation) String() string
type Escalation_Reason ¶
type Escalation_Reason int32
An enum detailing the possible reasons a case may be escalated.
const ( // The escalation reason is in an unknown state or has not been specified. Escalation_REASON_UNSPECIFIED Escalation_Reason = 0 // The case is taking too long to resolve. Escalation_RESOLUTION_TIME Escalation_Reason = 1 // The support agent does not have the expertise required to successfully // resolve the issue. Escalation_TECHNICAL_EXPERTISE Escalation_Reason = 2 // The issue is having a significant business impact. Escalation_BUSINESS_IMPACT Escalation_Reason = 3 )
func (Escalation_Reason) Descriptor ¶
func (Escalation_Reason) Descriptor() protoreflect.EnumDescriptor
func (Escalation_Reason) Enum ¶
func (x Escalation_Reason) Enum() *Escalation_Reason
func (Escalation_Reason) EnumDescriptor
deprecated
func (Escalation_Reason) EnumDescriptor() ([]byte, []int)
Deprecated: Use Escalation_Reason.Descriptor instead.
func (Escalation_Reason) Number ¶
func (x Escalation_Reason) Number() protoreflect.EnumNumber
func (Escalation_Reason) String ¶
func (x Escalation_Reason) String() string
func (Escalation_Reason) Type ¶
func (Escalation_Reason) Type() protoreflect.EnumType
type GetCaseRequest ¶
type GetCaseRequest struct {
// Required. The full name of a case to be retrieved.
Name string `protobuf:"bytes,1,opt,name=name,proto3" json:"name,omitempty"`
// contains filtered or unexported fields
}
The request message for the GetCase endpoint.
func (*GetCaseRequest) Descriptor
deprecated
func (*GetCaseRequest) Descriptor() ([]byte, []int)
Deprecated: Use GetCaseRequest.ProtoReflect.Descriptor instead.
func (*GetCaseRequest) GetName ¶
func (x *GetCaseRequest) GetName() string
func (*GetCaseRequest) ProtoMessage ¶
func (*GetCaseRequest) ProtoMessage()
func (*GetCaseRequest) ProtoReflect ¶
func (x *GetCaseRequest) ProtoReflect() protoreflect.Message
func (*GetCaseRequest) Reset ¶
func (x *GetCaseRequest) Reset()
func (*GetCaseRequest) String ¶
func (x *GetCaseRequest) String() string
type ListAttachmentsRequest ¶
type ListAttachmentsRequest struct {
// Required. The name of the case for which attachments should be listed.
Parent string `protobuf:"bytes,1,opt,name=parent,proto3" json:"parent,omitempty"`
// The maximum number of attachments fetched with each request.
//
// If not provided, the default is 10. The maximum page size that will be
// returned is 100.
//
// The size of each page can be smaller than the requested page size and can
// include zero. For example, you could request 100 attachments on one page,
// receive 0, and then on the next page, receive 90.
PageSize int32 `protobuf:"varint,2,opt,name=page_size,json=pageSize,proto3" json:"page_size,omitempty"`
// A token identifying the page of results to return. If unspecified, the
// first page is retrieved.
PageToken string `protobuf:"bytes,3,opt,name=page_token,json=pageToken,proto3" json:"page_token,omitempty"`
// contains filtered or unexported fields
}
The request message for the ListAttachments endpoint.
func (*ListAttachmentsRequest) Descriptor
deprecated
func (*ListAttachmentsRequest) Descriptor() ([]byte, []int)
Deprecated: Use ListAttachmentsRequest.ProtoReflect.Descriptor instead.
func (*ListAttachmentsRequest) GetPageSize ¶
func (x *ListAttachmentsRequest) GetPageSize() int32
func (*ListAttachmentsRequest) GetPageToken ¶
func (x *ListAttachmentsRequest) GetPageToken() string
func (*ListAttachmentsRequest) GetParent ¶
func (x *ListAttachmentsRequest) GetParent() string
func (*ListAttachmentsRequest) ProtoMessage ¶
func (*ListAttachmentsRequest) ProtoMessage()
func (*ListAttachmentsRequest) ProtoReflect ¶
func (x *ListAttachmentsRequest) ProtoReflect() protoreflect.Message
func (*ListAttachmentsRequest) Reset ¶
func (x *ListAttachmentsRequest) Reset()
func (*ListAttachmentsRequest) String ¶
func (x *ListAttachmentsRequest) String() string
type ListAttachmentsResponse ¶
type ListAttachmentsResponse struct {
// The list of attachments associated with a case.
Attachments []*Attachment `protobuf:"bytes,1,rep,name=attachments,proto3" json:"attachments,omitempty"`
// A token to retrieve the next page of results. Set this in the `page_token`
// field of subsequent `cases.attachments.list` requests. If unspecified,
// there are no more results to retrieve.
NextPageToken string `protobuf:"bytes,2,opt,name=next_page_token,json=nextPageToken,proto3" json:"next_page_token,omitempty"`
// contains filtered or unexported fields
}
The response message for the ListAttachments endpoint.
func (*ListAttachmentsResponse) Descriptor
deprecated
func (*ListAttachmentsResponse) Descriptor() ([]byte, []int)
Deprecated: Use ListAttachmentsResponse.ProtoReflect.Descriptor instead.
func (*ListAttachmentsResponse) GetAttachments ¶
func (x *ListAttachmentsResponse) GetAttachments() []*Attachment
func (*ListAttachmentsResponse) GetNextPageToken ¶
func (x *ListAttachmentsResponse) GetNextPageToken() string
func (*ListAttachmentsResponse) ProtoMessage ¶
func (*ListAttachmentsResponse) ProtoMessage()
func (*ListAttachmentsResponse) ProtoReflect ¶
func (x *ListAttachmentsResponse) ProtoReflect() protoreflect.Message
func (*ListAttachmentsResponse) Reset ¶
func (x *ListAttachmentsResponse) Reset()
func (*ListAttachmentsResponse) String ¶
func (x *ListAttachmentsResponse) String() string
type ListCasesRequest ¶
type ListCasesRequest struct {
// Required. The name of a parent to list cases under.
Parent string `protobuf:"bytes,1,opt,name=parent,proto3" json:"parent,omitempty"`
// An expression used to filter cases.
//
// If it's an empty string, then no filtering happens. Otherwise, the endpoint
// returns the cases that match the filter.
//
// Expressions use the following fields separated by `AND` and specified with
// `=`:
//
// - `state`: Can be `OPEN` or `CLOSED`.
// - `priority`: Can be `P0`, `P1`, `P2`, `P3`, or `P4`. You
// can specify multiple values for priority using the `OR` operator. For
// example, `priority=P1 OR priority=P2`.
// - `creator.email`: The email address of the case creator.
//
// EXAMPLES:
//
// - `state=CLOSED`
// - `state=OPEN AND creator.email="tester@example.com"`
// - `state=OPEN AND (priority=P0 OR priority=P1)`
Filter string `protobuf:"bytes,2,opt,name=filter,proto3" json:"filter,omitempty"`
// The maximum number of cases fetched with each request. Defaults to 10.
PageSize int32 `protobuf:"varint,4,opt,name=page_size,json=pageSize,proto3" json:"page_size,omitempty"`
// A token identifying the page of results to return. If unspecified, the
// first page is retrieved.
PageToken string `protobuf:"bytes,5,opt,name=page_token,json=pageToken,proto3" json:"page_token,omitempty"`
// contains filtered or unexported fields
}
The request message for the ListCases endpoint.
func (*ListCasesRequest) Descriptor
deprecated
func (*ListCasesRequest) Descriptor() ([]byte, []int)
Deprecated: Use ListCasesRequest.ProtoReflect.Descriptor instead.
func (*ListCasesRequest) GetFilter ¶
func (x *ListCasesRequest) GetFilter() string
func (*ListCasesRequest) GetPageSize ¶
func (x *ListCasesRequest) GetPageSize() int32
func (*ListCasesRequest) GetPageToken ¶
func (x *ListCasesRequest) GetPageToken() string
func (*ListCasesRequest) GetParent ¶
func (x *ListCasesRequest) GetParent() string
func (*ListCasesRequest) ProtoMessage ¶
func (*ListCasesRequest) ProtoMessage()
func (*ListCasesRequest) ProtoReflect ¶
func (x *ListCasesRequest) ProtoReflect() protoreflect.Message
func (*ListCasesRequest) Reset ¶
func (x *ListCasesRequest) Reset()
func (*ListCasesRequest) String ¶
func (x *ListCasesRequest) String() string
type ListCasesResponse ¶
type ListCasesResponse struct {
// The list of cases associated with the parent after any
// filters have been applied.
Cases []*Case `protobuf:"bytes,1,rep,name=cases,proto3" json:"cases,omitempty"`
// A token to retrieve the next page of results. Set this in the `page_token`
// field of subsequent `cases.list` requests. If unspecified, there are no
// more results to retrieve.
NextPageToken string `protobuf:"bytes,2,opt,name=next_page_token,json=nextPageToken,proto3" json:"next_page_token,omitempty"`
// contains filtered or unexported fields
}
The response message for the ListCases endpoint.
func (*ListCasesResponse) Descriptor
deprecated
func (*ListCasesResponse) Descriptor() ([]byte, []int)
Deprecated: Use ListCasesResponse.ProtoReflect.Descriptor instead.
func (*ListCasesResponse) GetCases ¶
func (x *ListCasesResponse) GetCases() []*Case
func (*ListCasesResponse) GetNextPageToken ¶
func (x *ListCasesResponse) GetNextPageToken() string
func (*ListCasesResponse) ProtoMessage ¶
func (*ListCasesResponse) ProtoMessage()
func (*ListCasesResponse) ProtoReflect ¶
func (x *ListCasesResponse) ProtoReflect() protoreflect.Message
func (*ListCasesResponse) Reset ¶
func (x *ListCasesResponse) Reset()
func (*ListCasesResponse) String ¶
func (x *ListCasesResponse) String() string
type ListCommentsRequest ¶
type ListCommentsRequest struct {
// Required. The name of the case for which to list comments.
Parent string `protobuf:"bytes,1,opt,name=parent,proto3" json:"parent,omitempty"`
// The maximum number of comments to fetch. Defaults to 10.
PageSize int32 `protobuf:"varint,4,opt,name=page_size,json=pageSize,proto3" json:"page_size,omitempty"`
// A token identifying the page of results to return. If unspecified, the
// first page is returned.
PageToken string `protobuf:"bytes,5,opt,name=page_token,json=pageToken,proto3" json:"page_token,omitempty"`
// contains filtered or unexported fields
}
The request message for the ListComments endpoint.
func (*ListCommentsRequest) Descriptor
deprecated
func (*ListCommentsRequest) Descriptor() ([]byte, []int)
Deprecated: Use ListCommentsRequest.ProtoReflect.Descriptor instead.
func (*ListCommentsRequest) GetPageSize ¶
func (x *ListCommentsRequest) GetPageSize() int32
func (*ListCommentsRequest) GetPageToken ¶
func (x *ListCommentsRequest) GetPageToken() string
func (*ListCommentsRequest) GetParent ¶
func (x *ListCommentsRequest) GetParent() string
func (*ListCommentsRequest) ProtoMessage ¶
func (*ListCommentsRequest) ProtoMessage()
func (*ListCommentsRequest) ProtoReflect ¶
func (x *ListCommentsRequest) ProtoReflect() protoreflect.Message
func (*ListCommentsRequest) Reset ¶
func (x *ListCommentsRequest) Reset()
func (*ListCommentsRequest) String ¶
func (x *ListCommentsRequest) String() string
type ListCommentsResponse ¶
type ListCommentsResponse struct {
// List of the comments associated with the case.
Comments []*Comment `protobuf:"bytes,1,rep,name=comments,proto3" json:"comments,omitempty"`
// A token to retrieve the next page of results. Set this in the `page_token`
// field of subsequent `cases.comments.list` requests. If unspecified, there
// are no more results to retrieve.
NextPageToken string `protobuf:"bytes,2,opt,name=next_page_token,json=nextPageToken,proto3" json:"next_page_token,omitempty"`
// contains filtered or unexported fields
}
The response message for the ListComments endpoint.
func (*ListCommentsResponse) Descriptor
deprecated
func (*ListCommentsResponse) Descriptor() ([]byte, []int)
Deprecated: Use ListCommentsResponse.ProtoReflect.Descriptor instead.
func (*ListCommentsResponse) GetComments ¶
func (x *ListCommentsResponse) GetComments() []*Comment
func (*ListCommentsResponse) GetNextPageToken ¶
func (x *ListCommentsResponse) GetNextPageToken() string
func (*ListCommentsResponse) ProtoMessage ¶
func (*ListCommentsResponse) ProtoMessage()
func (*ListCommentsResponse) ProtoReflect ¶
func (x *ListCommentsResponse) ProtoReflect() protoreflect.Message
func (*ListCommentsResponse) Reset ¶
func (x *ListCommentsResponse) Reset()
func (*ListCommentsResponse) String ¶
func (x *ListCommentsResponse) String() string
type SearchCaseClassificationsRequest ¶
type SearchCaseClassificationsRequest struct {
// An expression used to filter case classifications.
//
// If it's an empty string, then no filtering happens. Otherwise, case
// classifications will be returned that match the filter.
Query string `protobuf:"bytes,1,opt,name=query,proto3" json:"query,omitempty"`
// The maximum number of classifications fetched with each request.
PageSize int32 `protobuf:"varint,2,opt,name=page_size,json=pageSize,proto3" json:"page_size,omitempty"`
// A token identifying the page of results to return. If unspecified, the
// first page is retrieved.
PageToken string `protobuf:"bytes,3,opt,name=page_token,json=pageToken,proto3" json:"page_token,omitempty"`
// contains filtered or unexported fields
}
The request message for the SearchCaseClassifications endpoint.
func (*SearchCaseClassificationsRequest) Descriptor
deprecated
func (*SearchCaseClassificationsRequest) Descriptor() ([]byte, []int)
Deprecated: Use SearchCaseClassificationsRequest.ProtoReflect.Descriptor instead.
func (*SearchCaseClassificationsRequest) GetPageSize ¶
func (x *SearchCaseClassificationsRequest) GetPageSize() int32
func (*SearchCaseClassificationsRequest) GetPageToken ¶
func (x *SearchCaseClassificationsRequest) GetPageToken() string
func (*SearchCaseClassificationsRequest) GetQuery ¶
func (x *SearchCaseClassificationsRequest) GetQuery() string
func (*SearchCaseClassificationsRequest) ProtoMessage ¶
func (*SearchCaseClassificationsRequest) ProtoMessage()
func (*SearchCaseClassificationsRequest) ProtoReflect ¶
func (x *SearchCaseClassificationsRequest) ProtoReflect() protoreflect.Message
func (*SearchCaseClassificationsRequest) Reset ¶
func (x *SearchCaseClassificationsRequest) Reset()
func (*SearchCaseClassificationsRequest) String ¶
func (x *SearchCaseClassificationsRequest) String() string
type SearchCaseClassificationsResponse ¶
type SearchCaseClassificationsResponse struct {
// The classifications retrieved.
CaseClassifications []*CaseClassification `protobuf:"bytes,1,rep,name=case_classifications,json=caseClassifications,proto3" json:"case_classifications,omitempty"`
// A token to retrieve the next page of results. Set this in the `page_token`
// field of subsequent `caseClassifications.list` requests. If unspecified,
// there are no more results to retrieve.
NextPageToken string `protobuf:"bytes,2,opt,name=next_page_token,json=nextPageToken,proto3" json:"next_page_token,omitempty"`
// contains filtered or unexported fields
}
The response message for SearchCaseClassifications endpoint.
func (*SearchCaseClassificationsResponse) Descriptor
deprecated
func (*SearchCaseClassificationsResponse) Descriptor() ([]byte, []int)
Deprecated: Use SearchCaseClassificationsResponse.ProtoReflect.Descriptor instead.
func (*SearchCaseClassificationsResponse) GetCaseClassifications ¶
func (x *SearchCaseClassificationsResponse) GetCaseClassifications() []*CaseClassification
func (*SearchCaseClassificationsResponse) GetNextPageToken ¶
func (x *SearchCaseClassificationsResponse) GetNextPageToken() string
func (*SearchCaseClassificationsResponse) ProtoMessage ¶
func (*SearchCaseClassificationsResponse) ProtoMessage()
func (*SearchCaseClassificationsResponse) ProtoReflect ¶
func (x *SearchCaseClassificationsResponse) ProtoReflect() protoreflect.Message
func (*SearchCaseClassificationsResponse) Reset ¶
func (x *SearchCaseClassificationsResponse) Reset()
func (*SearchCaseClassificationsResponse) String ¶
func (x *SearchCaseClassificationsResponse) String() string
type SearchCasesRequest ¶
type SearchCasesRequest struct {
// The name of the parent resource to search for cases under.
Parent string `protobuf:"bytes,4,opt,name=parent,proto3" json:"parent,omitempty"`
// An expression used to filter cases.
//
// Expressions use the following fields separated by `AND` and specified with
// `=`:
//
// - `organization`: An organization name in the form
// `organizations/<organization_id>`.
// - `project`: A project name in the form `projects/<project_id>`.
// - `state`: Can be `OPEN` or `CLOSED`.
// - `priority`: Can be `P0`, `P1`, `P2`, `P3`, or `P4`. You
// can specify multiple values for priority using the `OR` operator. For
// example, `priority=P1 OR priority=P2`.
// - `creator.email`: The email address of the case creator.
//
// You must specify either `organization` or `project`.
//
// To search across `displayName`, `description`, and comments, use a global
// restriction with no keyword or operator. For example, `"my search"`.
//
// To search only cases updated after a certain date, use `update_time`
// restricted with that particular date, time, and timezone in ISO datetime
// format. For example, `update_time>"2020-01-01T00:00:00-05:00"`.
// `update_time` only supports the greater than operator (`>`).
//
// Examples:
//
// - `organization="organizations/123456789"`
// - `project="projects/my-project-id"`
// - `project="projects/123456789"`
// - `organization="organizations/123456789" AND state=CLOSED`
// - `project="projects/my-project-id" AND creator.email="tester@example.com"`
// - `project="projects/my-project-id" AND (priority=P0 OR priority=P1)`
Query string `protobuf:"bytes,1,opt,name=query,proto3" json:"query,omitempty"`
// The maximum number of cases fetched with each request. The default page
// size is 10.
PageSize int32 `protobuf:"varint,2,opt,name=page_size,json=pageSize,proto3" json:"page_size,omitempty"`
// A token identifying the page of results to return. If unspecified, the
// first page is retrieved.
PageToken string `protobuf:"bytes,3,opt,name=page_token,json=pageToken,proto3" json:"page_token,omitempty"`
// contains filtered or unexported fields
}
The request message for the SearchCases endpoint.
func (*SearchCasesRequest) Descriptor
deprecated
func (*SearchCasesRequest) Descriptor() ([]byte, []int)
Deprecated: Use SearchCasesRequest.ProtoReflect.Descriptor instead.
func (*SearchCasesRequest) GetPageSize ¶
func (x *SearchCasesRequest) GetPageSize() int32
func (*SearchCasesRequest) GetPageToken ¶
func (x *SearchCasesRequest) GetPageToken() string
func (*SearchCasesRequest) GetParent ¶
func (x *SearchCasesRequest) GetParent() string
func (*SearchCasesRequest) GetQuery ¶
func (x *SearchCasesRequest) GetQuery() string
func (*SearchCasesRequest) ProtoMessage ¶
func (*SearchCasesRequest) ProtoMessage()
func (*SearchCasesRequest) ProtoReflect ¶
func (x *SearchCasesRequest) ProtoReflect() protoreflect.Message
func (*SearchCasesRequest) Reset ¶
func (x *SearchCasesRequest) Reset()
func (*SearchCasesRequest) String ¶
func (x *SearchCasesRequest) String() string
type SearchCasesResponse ¶
type SearchCasesResponse struct {
// The list of cases associated with the parent after any
// filters have been applied.
Cases []*Case `protobuf:"bytes,1,rep,name=cases,proto3" json:"cases,omitempty"`
// A token to retrieve the next page of results. Set this in the
// `page_token` field of subsequent `cases.search` requests. If unspecified,
// there are no more results to retrieve.
NextPageToken string `protobuf:"bytes,2,opt,name=next_page_token,json=nextPageToken,proto3" json:"next_page_token,omitempty"`
// contains filtered or unexported fields
}
The response message for the SearchCases endpoint.
func (*SearchCasesResponse) Descriptor
deprecated
func (*SearchCasesResponse) Descriptor() ([]byte, []int)
Deprecated: Use SearchCasesResponse.ProtoReflect.Descriptor instead.
func (*SearchCasesResponse) GetCases ¶
func (x *SearchCasesResponse) GetCases() []*Case
func (*SearchCasesResponse) GetNextPageToken ¶
func (x *SearchCasesResponse) GetNextPageToken() string
func (*SearchCasesResponse) ProtoMessage ¶
func (*SearchCasesResponse) ProtoMessage()
func (*SearchCasesResponse) ProtoReflect ¶
func (x *SearchCasesResponse) ProtoReflect() protoreflect.Message
func (*SearchCasesResponse) Reset ¶
func (x *SearchCasesResponse) Reset()
func (*SearchCasesResponse) String ¶
func (x *SearchCasesResponse) String() string
type UnimplementedCaseAttachmentServiceServer ¶
type UnimplementedCaseAttachmentServiceServer struct {
}
UnimplementedCaseAttachmentServiceServer should be embedded to have forward compatible implementations.
func (UnimplementedCaseAttachmentServiceServer) ListAttachments ¶
func (UnimplementedCaseAttachmentServiceServer) ListAttachments(context.Context, *ListAttachmentsRequest) (*ListAttachmentsResponse, error)
type UnimplementedCaseServiceServer ¶
type UnimplementedCaseServiceServer struct {
}
UnimplementedCaseServiceServer should be embedded to have forward compatible implementations.
func (UnimplementedCaseServiceServer) CloseCase ¶
func (UnimplementedCaseServiceServer) CloseCase(context.Context, *CloseCaseRequest) (*Case, error)
func (UnimplementedCaseServiceServer) CreateCase ¶
func (UnimplementedCaseServiceServer) CreateCase(context.Context, *CreateCaseRequest) (*Case, error)
func (UnimplementedCaseServiceServer) EscalateCase ¶
func (UnimplementedCaseServiceServer) EscalateCase(context.Context, *EscalateCaseRequest) (*Case, error)
func (UnimplementedCaseServiceServer) GetCase ¶
func (UnimplementedCaseServiceServer) GetCase(context.Context, *GetCaseRequest) (*Case, error)
func (UnimplementedCaseServiceServer) ListCases ¶
func (UnimplementedCaseServiceServer) ListCases(context.Context, *ListCasesRequest) (*ListCasesResponse, error)
func (UnimplementedCaseServiceServer) SearchCaseClassifications ¶
func (UnimplementedCaseServiceServer) SearchCaseClassifications(context.Context, *SearchCaseClassificationsRequest) (*SearchCaseClassificationsResponse, error)
func (UnimplementedCaseServiceServer) SearchCases ¶
func (UnimplementedCaseServiceServer) SearchCases(context.Context, *SearchCasesRequest) (*SearchCasesResponse, error)
func (UnimplementedCaseServiceServer) UpdateCase ¶
func (UnimplementedCaseServiceServer) UpdateCase(context.Context, *UpdateCaseRequest) (*Case, error)
type UnimplementedCommentServiceServer ¶
type UnimplementedCommentServiceServer struct {
}
UnimplementedCommentServiceServer should be embedded to have forward compatible implementations.
func (UnimplementedCommentServiceServer) CreateComment ¶
func (UnimplementedCommentServiceServer) CreateComment(context.Context, *CreateCommentRequest) (*Comment, error)
func (UnimplementedCommentServiceServer) ListComments ¶
func (UnimplementedCommentServiceServer) ListComments(context.Context, *ListCommentsRequest) (*ListCommentsResponse, error)
type UnsafeCaseAttachmentServiceServer ¶ added in v1.4.1
type UnsafeCaseAttachmentServiceServer interface {
// contains filtered or unexported methods
}
UnsafeCaseAttachmentServiceServer may be embedded to opt out of forward compatibility for this service. Use of this interface is not recommended, as added methods to CaseAttachmentServiceServer will result in compilation errors.
type UnsafeCaseServiceServer ¶ added in v1.4.1
type UnsafeCaseServiceServer interface {
// contains filtered or unexported methods
}
UnsafeCaseServiceServer may be embedded to opt out of forward compatibility for this service. Use of this interface is not recommended, as added methods to CaseServiceServer will result in compilation errors.
type UnsafeCommentServiceServer ¶ added in v1.4.1
type UnsafeCommentServiceServer interface {
// contains filtered or unexported methods
}
UnsafeCommentServiceServer may be embedded to opt out of forward compatibility for this service. Use of this interface is not recommended, as added methods to CommentServiceServer will result in compilation errors.
type UpdateCaseRequest ¶
type UpdateCaseRequest struct {
// Required. The case to update.
Case *Case `protobuf:"bytes,1,opt,name=case,proto3" json:"case,omitempty"`
// A list of attributes of the case that should be updated. Supported values
// are `priority`, `display_name`, and `subscriber_email_addresses`. If no
// fields are specified, all supported fields are updated.
//
// Be careful - if you do not provide a field mask, then you might
// accidentally clear some fields. For example, if you leave the field mask
// empty and do not provide a value for `subscriber_email_addresses`, then
// `subscriber_email_addresses` is updated to empty.
UpdateMask *fieldmaskpb.FieldMask `protobuf:"bytes,2,opt,name=update_mask,json=updateMask,proto3" json:"update_mask,omitempty"`
// contains filtered or unexported fields
}
The request message for the UpdateCase endpoint
func (*UpdateCaseRequest) Descriptor
deprecated
func (*UpdateCaseRequest) Descriptor() ([]byte, []int)
Deprecated: Use UpdateCaseRequest.ProtoReflect.Descriptor instead.
func (*UpdateCaseRequest) GetCase ¶
func (x *UpdateCaseRequest) GetCase() *Case
func (*UpdateCaseRequest) GetUpdateMask ¶
func (x *UpdateCaseRequest) GetUpdateMask() *fieldmaskpb.FieldMask
func (*UpdateCaseRequest) ProtoMessage ¶
func (*UpdateCaseRequest) ProtoMessage()
func (*UpdateCaseRequest) ProtoReflect ¶
func (x *UpdateCaseRequest) ProtoReflect() protoreflect.Message
func (*UpdateCaseRequest) Reset ¶
func (x *UpdateCaseRequest) Reset()
func (*UpdateCaseRequest) String ¶
func (x *UpdateCaseRequest) String() string