zammad

package

v0.1.0 Latest Latest Go to latest Published: Jan 25, 2024 License: GPL-2.0 Imports: 0 Imported by: 0

Details

Valid go.mod file
Redistributable license
Tagged version
Stable version
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Repository

github.com/NETWAYS/notify_zammad

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Documentation ¶

Constants ¶

This section is empty.

Variables ¶

This section is empty.

Functions ¶

This section is empty.

Types ¶

type Article ¶

type Article struct {
	TicketID    int    `json:"ticket_id,omitempty"`
	Internal    bool   `json:"internal"`
	Subject     string `json:"subject"`
	Body        string `json:"body"`
	ContentType string `json:"content_type"`        // "text/html"
	Type        string `json:"type"`                // "phone"
	Sender      string `json:"sender"`              // "Agent"
	TimeUnit    string `json:"time_unit,omitempty"` // "15"
}

Article represents a Zammad Ticket Article

type Assets ¶

type Assets struct {
	Tickets map[string]Ticket `json:"Ticket"`
}

Assets represents the assets in the search result

type Ticket ¶

type Ticket struct {
	ID            int     `json:"id,omitempty"`
	Title         string  `json:"title"`
	Group         string  `json:"group"`
	Customer      string  `json:"customer"`
	IcingaHost    string  `json:"icinga_host"`
	IcingaService string  `json:"icinga_service"`
	Article       Article `json:"article,omitempty"`
}

Ticket represents a Zammad Ticket We use two custom field attributes for the tickets icinga_host and icinga_service to track existing tickets

type TicketSearchResult ¶

type TicketSearchResult struct {
	Assets Assets `json:"assets"`
}

TicketSearchResult represents the results from a search We currently only care about the assets in which the tickets are contained

type TicketState ¶

type TicketState string

const (
	NewTicketState    TicketState = "new"
	OpenTicketState   TicketState = "open"
	ClosedTicketState TicketState = "closed"
)

Source Files ¶

View all Source files

api.go

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