Directories
¶
| Path | Synopsis |
|---|---|
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Package activity manages activity logs for all users.
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Package activity manages activity logs for all users. |
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Package ai manages AI prompts and integrates with LLM providers.
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Package ai manages AI prompts and integrates with LLM providers. |
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Package auth implements OIDC multi-provider authentication and session management
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Package auth implements OIDC multi-provider authentication and session management |
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package authz provides Casbin-based authorization.
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package authz provides Casbin-based authorization. |
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Package autoassigner continuously assigns conversations at regular intervals to users.
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Package autoassigner continuously assigns conversations at regular intervals to users. |
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Package automation automatically evaluates and applies rules to conversations based on events like new conversations, updates, and time triggers, and performs some actions if they are true.
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Package automation automatically evaluates and applies rules to conversations based on events like new conversations, updates, and time triggers, and performs some actions if they are true. |
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Package businesshours handles the management of business hours and holidays.
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Package businesshours handles the management of business hours and holidays. |
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models
Package models contains the data models for the businesshours package.
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Package models contains the data models for the businesshours package. |
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package colorlog provides ANSI color logging for the terminal.
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package colorlog provides ANSI color logging for the terminal. |
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Package conversation manages conversations and messages.
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Package conversation manages conversations and messages. |
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priority
Package priority handles the management of conversation priorities.
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Package priority handles the management of conversation priorities. |
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status
Package status handles the management of conversation statuses.
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Package status handles the management of conversation statuses. |
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Package crypto provides AES-256-GCM encryption/decryption utilities
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Package crypto provides AES-256-GCM encryption/decryption utilities |
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Package csat contains the logic for managing CSAT.
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Package csat contains the logic for managing CSAT. |
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models
package models has the models for the customer satisfaction survey responses.
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package models has the models for the customer satisfaction survey responses. |
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Package customAttribute handles the management of custom attributes for contacts and conversations.
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Package customAttribute handles the management of custom attributes for contacts and conversations. |
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Package dbutil provides utility functions for database operations.
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Package dbutil provides utility functions for database operations. |
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Package envelope provides custom error types and utility functions for API error handling.
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Package envelope provides custom error types and utility functions for API error handling. |
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Package image provides utilities for processing image files, including retrieving image dimensions and creating thumbnails.
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Package image provides utilities for processing image files, including retrieving image dimensions and creating thumbnails. |
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Package inbox provides functionality to manage inboxes in the system.
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Package inbox provides functionality to manage inboxes in the system. |
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channel/email
Package email provides functionality for an email inbox with multiple SMTP servers and IMAP clients.
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Package email provides functionality for an email inbox with multiple SMTP servers and IMAP clients. |
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channel/email/oauth
Package oauth provides OAuth 2.0 authentication support for email channels.
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Package oauth provides OAuth 2.0 authentication support for email channels. |
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Package macro provides functionality for managing templated text responses and actions.
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Package macro provides functionality for managing templated text responses and actions. |
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Package media provides functionality for managing files backed by fs or S3.
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Package media provides functionality for managing files backed by fs or S3. |
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stores/s3
Package s3 provides an implementation of the media.Store interface for AWS S3 storage.
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Package s3 provides an implementation of the media.Store interface for AWS S3 storage. |
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Package report handles the management of reports.
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Package report handles the management of reports. |
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Package role handles role-related operations including creating, updating, fetching, and deleting roles.
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Package role handles role-related operations including creating, updating, fetching, and deleting roles. |
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Package search provides search functionality.
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Package search provides search functionality. |
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Package setting handles the management of application settings.
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Package setting handles the management of application settings. |
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Package stringutil provides string utility functions.
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Package stringutil provides string utility functions. |
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Package tag handles the management of tags.
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Package tag handles the management of tags. |
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Package team handles the management of teams and their members.
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Package team handles the management of teams and their members. |
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Package template manages templates including creation, retrieval and rendering.
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Package template manages templates including creation, retrieval and rendering. |
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Package user managers all users in libredesk - agents and contacts.
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Package user managers all users in libredesk - agents and contacts. |
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Package view handles the management of conversation views.
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Package view handles the management of conversation views. |
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Package webhook handles the management of webhooks and webhook deliveries.
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Package webhook handles the management of webhooks and webhook deliveries. |
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Package ws handles WebSocket connections and broadcasting messages to clients.
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Package ws handles WebSocket connections and broadcasting messages to clients. |
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