notifications

type EmailBranding struct {
	EnvelopeFrom string
	HeaderFrom   string
	Body         string
	Domain       string
}

type EmailMessage struct {
	To      []string
	Subject string
	Body    string
	HTML    bool
}

type EmailProvider interface {
	Send(ctx context.Context, msg EmailMessage) error
}

type Hub interface {
	Dispatch(ctx context.Context, recipients []int, reminder PendingReminder) error
	Consume(userID int) []PendingReminder
}

type PendingReminder struct {
	TicketID     int
	TicketNumber string
	Title        string
	QueueID      int
	QueueName    string
	PendingUntil time.Time
	StateName    string
}

type QueueIdentity struct {
	QueueID               int
	Email                 string
	DisplayName           string
	SalutationText        string
	SalutationContentType string
	SignatureText         string
	SignatureContentType  string
}

type RenderContext struct {
	CustomerFullName string
	AgentFirstName   string
	AgentLastName    string
}

type SMTPProvider struct {
	// contains filtered or unexported fields
}

type Snippet struct {
	Text        string
	ContentType string
}