search

type Document struct {
	ID         string                 `json:"id"`
	Type       string                 `json:"type"` // ticket, article, customer, etc.
	Title      string                 `json:"title"`
	Content    string                 `json:"content"`
	Metadata   map[string]interface{} `json:"metadata"`
	CreatedAt  time.Time              `json:"created_at"`
	ModifiedAt time.Time              `json:"modified_at"`
}

type ElasticBackend struct {
	// contains filtered or unexported fields
}

type ElasticSearchResponse struct {
	Took int64 `json:"took"`
	Hits struct {
		Total struct {
			Value int `json:"value"`
		} `json:"total"`
		Hits []struct {
			ID        string                 `json:"_id"`
			Score     float64                `json:"_score"`
			Source    map[string]interface{} `json:"_source"`
			Highlight map[string][]string    `json:"highlight,omitempty"`
		} `json:"hits"`
	} `json:"hits"`
}

type Facet struct {
	Value string `json:"value"`
	Count int    `json:"count"`
}

type PostgresBackend struct {
	// contains filtered or unexported fields
}

type SearchBackend interface {
	// Search performs a search across specified entities
	Search(ctx context.Context, query SearchQuery) (*SearchResults, error)

	// Index adds or updates a document in the search index
	Index(ctx context.Context, doc Document) error

	// Delete removes a document from the search index
	Delete(ctx context.Context, docType string, id string) error

	// BulkIndex indexes multiple documents at once
	BulkIndex(ctx context.Context, docs []Document) error

	// HealthCheck verifies the search backend is operational
	HealthCheck(ctx context.Context) error

	// GetBackendName returns the name of the search backend
	GetBackendName() string
}

type SearchError struct {
	Code    string `json:"code"`
	Message string `json:"message"`
}

type SearchHit struct {
	ID         string                 `json:"id"`
	Type       string                 `json:"type"`
	Score      float64                `json:"score"`
	Title      string                 `json:"title"`
	Content    string                 `json:"content"`
	Highlights map[string][]string    `json:"highlights,omitempty"`
	Metadata   map[string]interface{} `json:"metadata"`
}

type SearchManager struct {
	// contains filtered or unexported fields
}

type SearchQuery struct {
	Query     string            `json:"query"`      // The search query string
	Types     []string          `json:"types"`      // Entity types to search (ticket, article, customer)
	Filters   map[string]string `json:"filters"`    // Additional filters
	Offset    int               `json:"offset"`     // Pagination offset
	Limit     int               `json:"limit"`      // Results per page
	SortBy    string            `json:"sort_by"`    // Sort field
	SortOrder string            `json:"sort_order"` // asc or desc
	Highlight bool              `json:"highlight"`  // Enable result highlighting
	Facets    []string          `json:"facets"`     // Fields to generate facets for
}

type SearchResults struct {
	Query       string             `json:"query"`
	TotalHits   int                `json:"total_hits"`
	Took        int64              `json:"took_ms"` // Time taken in milliseconds
	Hits        []SearchHit        `json:"hits"`
	Facets      map[string][]Facet `json:"facets,omitempty"`
	Suggestions []string           `json:"suggestions,omitempty"`
}