ticket

type Follow struct {
	Id        int64
	TicketId  int64
	From      string
	Type      int8
	Content   string
	CreatedAt int // Unix timestamp in milliseconds
}

type Ticket struct {
	Id          int64
	Title       string
	Description string
	UserId      int64
	Status      int8
	Follow      []*Follow
	CreatedAt   int // Unix timestamp in milliseconds
	UpdatedAt   int // Unix timestamp in milliseconds
}

type TicketRepo interface {
	// GetTicket 获取工单详情（包含跟进列表）
	GetTicket(ctx context.Context, id int) (*Ticket, error)
	// GetTicketList 获取工单列表
	GetTicketList(ctx context.Context, page, size int, userId int64, status *int8, search string) (int32, []*Ticket, error)
	// UpdateTicketStatus 更新工单状态
	UpdateTicketStatus(ctx context.Context, id int, status int8) error
	// CreateTicketFollow 创建工单跟进
	CreateTicketFollow(ctx context.Context, follow *Follow) error
	// GetTicketById 获取工单基本信息（不含跟进列表）
	GetTicketById(ctx context.Context, id int) (*Ticket, error)
}

type TicketUseCase struct {
	// contains filtered or unexported fields
}