ticket

package

v1.15.11 Latest Latest Go to latest Published: Jul 28, 2026 License: GPL-3.0 Imports: 10 Imported by: 0

Details

Package ticket implements the ticket subdomain of the support module. Only the module facade (internal/module/support) may reach it.

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type Service struct {
	// contains filtered or unexported fields
}

func NewService(repo repository.TicketRepo) *Service

func (s *Service) CreateFollow(ctx context.Context, req *dto.CreateTicketFollowRequest) error

CreateFollow appends an admin reply and flips the ticket back to Waiting.

func (s *Service) CreateUserFollow(ctx context.Context, req *dto.CreateUserTicketFollowRequest) error

CreateUserFollow appends a user reply after verifying ticket ownership and flips the ticket to Pending.

func (s *Service) CreateUserTicket(ctx context.Context, req *dto.CreateUserTicketRequest) error

func (s *Service) GetDetail(ctx context.Context, req *dto.GetTicketRequest) (*dto.Ticket, error)

func (s *Service) GetUserDetail(ctx context.Context, req *dto.GetUserTicketDetailRequest) (*dto.Ticket, error)

func (s *Service) GetUserList(ctx context.Context, req *dto.GetUserTicketListRequest) (*dto.GetUserTicketListResponse, error)

func (s *Service) List(ctx context.Context, req *dto.GetTicketListRequest) (*dto.GetTicketListResponse, error)

func (s *Service) UpdateStatus(ctx context.Context, req *dto.UpdateTicketStatusRequest) error

func (s *Service) UpdateUserStatus(ctx context.Context, req *dto.UpdateUserTicketStatusRequest) error