ticket

package

v1.20.2 Latest Latest Go to latest Published: Sep 4, 2026 License: GPL-3.0 Imports: 10 Imported by: 0

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Repository

github.com/perfect-panel/server

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Documentation ¶

Overview ¶

Package ticket implements the ticket subdomain of the support module. Only the module facade (internal/module/support) may reach it.

Index ¶

type Notifier
type Service
- func NewService(repo repository.TicketRepo, notify Notifier) *Service

Constants ¶

This section is empty.

Variables ¶

This section is empty.

Functions ¶

This section is empty.

Types ¶

type Notifier ¶ added in v1.15.18

type Notifier interface {
	TicketCreated(ctx context.Context, t *entity.Ticket)
	TicketReplied(ctx context.Context, ticketID int64, from, content string)
	TicketStatusChanged(ctx context.Context, ticketID int64, status uint8)
}

Notifier mirrors ticket lifecycle into other channels — today the forum topic in the Telegram admin group. Implementations are best-effort by contract: they never fail the ticket operation, so the methods return nothing and do their own logging.

type Service ¶

type Service struct {
	// contains filtered or unexported fields
}

func NewService ¶

func NewService(repo repository.TicketRepo, notify Notifier) *Service

NewService builds the ticket service; notify may be nil when no mirror channel is wired.

func (*Service) CreateFollow ¶

func (s *Service) CreateFollow(ctx context.Context, req *dto.CreateTicketFollowRequest) error

CreateFollow appends an admin reply and flips the ticket back to Waiting.

func (*Service) CreateUserFollow ¶

func (s *Service) CreateUserFollow(ctx context.Context, req *dto.CreateUserTicketFollowRequest) error

CreateUserFollow appends a user reply after verifying ticket ownership and flips the ticket to Pending.

func (*Service) CreateUserTicket ¶

func (s *Service) CreateUserTicket(ctx context.Context, req *dto.CreateUserTicketRequest) error

func (*Service) GetDetail ¶

func (s *Service) GetDetail(ctx context.Context, req *dto.GetTicketRequest) (*dto.Ticket, error)

func (*Service) GetUserDetail ¶

func (s *Service) GetUserDetail(ctx context.Context, req *dto.GetUserTicketDetailRequest) (*dto.Ticket, error)

func (*Service) GetUserList ¶

func (s *Service) GetUserList(ctx context.Context, req *dto.GetUserTicketListRequest) (*dto.GetUserTicketListResponse, error)

func (*Service) List ¶

func (s *Service) List(ctx context.Context, req *dto.GetTicketListRequest) (*dto.GetTicketListResponse, error)

func (*Service) UpdateStatus ¶

func (s *Service) UpdateStatus(ctx context.Context, req *dto.UpdateTicketStatusRequest) error

func (*Service) UpdateUserStatus ¶

func (s *Service) UpdateUserStatus(ctx context.Context, req *dto.UpdateUserTicketStatusRequest) error

Source Files ¶

View all Source files

service.go

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